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What should I do if I do not recognise a Direct Debit on my account

If you see a Direct Debit you do not recognise, we are here to help. The quickest way to get support is to message us through the in-app chat so we can look into it straight away. You can also email us at support@algbra.com and our team will guide you through the next steps, including raising a dispute if needed.

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